Get the skills. Advance your career.

Want to increase your knowledge base? Need to get certified on the latest technology? Perhaps you’re seeking a promotion or a raise at work. Whatever your career goals, we can design a training program that delivers the results you need.

RTTC's continuing education "Skill Sets" build real-world skills, and get you ready for crucial certification exams. These programs are designed with flexibility in mind, to meet the demanding schedules of adult learners.

RTTC offers skills and certification training for the following career fields:

BIOTECHNOLOGY

Using a curriculum designed by Industry, the Peralta Community College District, and RTTC students learn clean-room techniques, laboratory methods, chemistry, biology, algebra and computer applications that prepare them for positions in the drug manufacturing and production divisions of biotechnology firms.

Coursework includes fundamentals of biotechnology and laboratory procedures. This four-month program meets Monday - Friday for six-seven hours of training each day. Technical training is complemented by employment integrity skills training (see below).

Students intern with local biotechnology firms learning not only the technical skills required of employees, but also the work-culture and 'soft skills' necessary to be successful and retain employment within this growth industry.

HEALTH CARE

Allied Health Training - RTTC is currently collaborating with Kaiser Permanente and Eden Medical Center to develop an allied health training program. This program will prepare students for careers as pharmacy technicians, lab assistants, and medical records clerks. General training is projected to include computer training, CPR and first aid, data entry, medical ethics, medical terminology and abbreviations, patient psychology, and typing.

Training for pharmacy technicians will also include basic anatomy, basic physiology, IV additive and parenteral chemotherapy compounding, how to read hospital charts and physician’s orders, and preparing and performing pharmaceutical calculations and compounding.

Training for Lab Assistants will also include basic anatomy, basic physiology, computer order entry and processing, hazardous and infectious waste handling, medical transcription, phlebotomy training and certification, specimen collection and handling, and supply stocking.

Training for Medical Records Clerks will also include basic clerical skills including principles of alphabetic and numeric filing and basic office procedure, copy machine and fax machine training, Medical Record Tracking System (MRMS and MedRec/Plus) training, and record keeping and retrieval. Telecommunications This course is designed to help students develop a variety of interpersonal communication skills necessary for success in today's workplace. The following topics will be covered: dealing with difficult people; conflict resolution; stress management; workplace harassment issues; resume writing; and interview skills. This course is designed to prepare students for the challenging career of Customer Service Representative as well as provide the customer service skills necessary for so many other careers. In addition to a discussion of an overview of American business practices as they relate to customer service, this course covers many specific customer service strategies, including: building a customer driven organization; reasons to be customer focused; and importance of customer feedback.

Pharmacy Technician

The Pharmacy Technician Program course consists of six classes totaling 600 hours of instruction and a pharmacy externship of 120 hours The program of study is a comprehensive multi-phase training course designed in collaboration with industry, education and government to provide the training needed for employment as a Pharmacy Technician A registered pharmacy technician in California can, under the supervision of a registered pharmacist, perform tasks related to receiving, dispensing, distribution, control, maintenance, compounding, manufacturing, packing and labeling of pharmaceutical products.

Medical Billing Coding Specialist

The Medical Billing Coding Specialist Program consists of five classes totaling 400 hours of instruction. The courses taught in Medical Billing I Coding Specialist training cover areas such as career professionalism, basic health insurance, coding insurance claims, claim submissions, insurance programs and receiving payments and problem solving. The program includes an externship that provides practical experience in healthcare insurance offices, physicians' offices, hospitals, or other healthcare facilities. Regional Technical Training Center assists students in preparing for jobs.

HAZARDOUS WASTE MANAGEMENT

This is an intensive hands-on training program which is designed to prepare the student for an entry level job in the environmental and ecological services field. Employment may range from being employed as a hazardous waste worker; and emergency responder to chemical spills; operating a truck carrying hazardous materials; collecting air, soil and/or water samples as a field technician; or operating a forklift in a ware house that stores chemicals. Upon successful completion, the student should expect a starting hourly rate of pay between $15.00 to $ 20.00 per hour.

Environmental Engineering Technician

The Environmental Engineering Technician course consists of fifteen modules totaling 520 hours of instruction. The program of study is a comprehensive multi-phase training course designed in collaboration with industry, education and government to provide training needed for employment as an Environment Engineering Technician. An Environmental Engineering Technician will be able to apply theory and principles of environmental engineering o modify, test, and operate equipment and devices used in the prevention, control and remediation of environmental pollution, including waste treatment and site remediation. They may also assist in the development of environmental pollution remediation devices under the direction of an engineer.

Field Technician Installer

The Field Technician Installer curriculum consists of 12 technical modules and 4 safety modules totaling 260 hours of instruction. The program of study is a comprehensive multi-phase training course designed in collaboration with industry, education and government to provide the training needed for employment as a Field Technician Installer in the telecommunications or cable television industry.

LAW OFFICE TECHNOLOGY

The Law Office Technology program consists of eleven classes totaling 240 hours of instruction, Students will learn the fundamentals of legal research, legal terminology, and the functioning of the court structure, Microsoft Office Word will be utilized to instruct student in the typing of legal documents.

INFORMATION TECHNOLOGY

MOUS Certification Training - As a Microsoft Authorized Testing Center, RTTC/UAC trains and certifies students as Microsoft Office User Specialists (MOUS). This certification is recognized by employers as a valid and reliable measure of technical proficiency and expertise. Coursework includes typing skills, introduction to WORD, WORD MOUS certification review, introduction to Excel, Internet Explorer, Outlook, and Windows Explorer. Students who complete the RTTC/UAC MOUS certification program are qualified for positions such as Data Entry, Office Manager, Administrative Assistant, Executive Secretary, Computer Help Desk Technicians, Word Processors, Desktop Publishing Specialists, and Customer Service Representatives. This computer training is complemented by employment integrity skills training, providing graduates with a competitive edge in the market. This six-week training program meets Monday - Friday for seven hours each day.

Microsoft Office User Specialist (MODS)

This course consists of 180 hours of instruction. Students will learn the fundamentals of Microsoft Office including Word, Excel and Access. The course will include resume writing, work readiness, individual assessment planning for work, personal goal setting, attitude and commitment, job expectations, the hiring process and communication and customer service skills as well as computer skills.

CUSTOMER SERVICE

Using curriculum designed by the National Retail Federation, and done in collaboration with the University of Phoenix. This is a 6-week, 180-hour course to prepare participants specifically for customer service positions although concentrating on retail through sales and service. This course is designed as a certificate program. This course is intended to help participants progress from learning about themselves, to learning how to relate to their classmates as their internal customers, to learning how to relate to actual customers in the workplace. Because it is developmental rather than modular, it is not the type of course in which you can pick and choose which lessons you want to cover during any given time period. The weekly lessons have been structured so that they build on one another, ensuring that participants develop a strong foundation of transferable skills.